Hi,
We have a 10-pack license for Kutools, purchased in May 2017. I think it's for version 16, but the license email doesn't actually specify a version.
When trying to register Kutools 16.0 or 17.0 installed on Excel 2016 (x86, build 16.0.6925.1049), all of Excel closes / quits after entering the license name and license code in the Kutools Help - Register dialog. If you re-open Excel and check Kutools Help - About, there is no license detail shown.
Any ideas how to register Kutools please? Registration used to work fine under Office 2013.
Thanks
Lukas
We have a 10-pack license for Kutools, purchased in May 2017. I think it's for version 16, but the license email doesn't actually specify a version.
When trying to register Kutools 16.0 or 17.0 installed on Excel 2016 (x86, build 16.0.6925.1049), all of Excel closes / quits after entering the license name and license code in the Kutools Help - Register dialog. If you re-open Excel and check Kutools Help - About, there is no license detail shown.
Any ideas how to register Kutools please? Registration used to work fine under Office 2013.
Thanks
Lukas
Hello,
Please try to contact us via sales@extendoffice.com with your order information.
Thanks in advance.
Please try to contact us via sales@extendoffice.com with your order information.
Thanks in advance.
Thanks, email sent.
I think I've gotten the registration info to stick by using the desktop shortcut (rather than the register dialog within the Excel toolbar); but using the Help - About or Help - Register options on the Excel toolbar still causes Excel to quit.
I think I've gotten the registration info to stick by using the desktop shortcut (rather than the register dialog within the Excel toolbar); but using the Help - About or Help - Register options on the Excel toolbar still causes Excel to quit.
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